Microsoft 365 Copilot AI — How to Activate and What You Get

Copilot is the AI assistant Microsoft builds directly into the Office apps. If you bought Microsoft 365 Premium from us, the Copilot features that ship with that subscription are already part of your plan — there is nothing extra to buy. This guide explains what Copilot does in each app, how to switch it on after your order is delivered, and what to check when the Copilot button does not appear. What Copilot does in each Office app Word — drafts a first version from a prompt, rewrites paragraphs in a different tone, and summarises long documents into bullet points. Useful for reports, proposals and cover letters. Excel — explains what a formula does, suggests formulas from a plain-language question, highlights trends in a table and generates charts from a selection. PowerPoint — turns an outline or an existing Word document into a starter deck, rewrites slide text, and suggests speaker notes. Outlook — summarises a long email thread, drafts replies, and adjusts the length and tone of a message before you send it. OneNote — turns messy notes into a structured summary or a to-do list. Copilot writes a draft; it does not check facts for you. Treat everything it produces as a starting point you review before sending — especially numbers in Excel and anything customer-facing. What you need before you activate An active Microsoft 365 subscription that includes Copilot — for example Microsoft 365 Premium – 1 Year . A personal Microsoft account, signed in inside the Office apps. This is the same email you gave us at checkout. The Office desktop apps updated to a current build, or the web apps at office.com. An internet connection — Copilot runs in the cloud, not on your PC. Step-by-step: activating Copilot after your order Complete your order and payment. Pay with bKash, Nagad, Rocket or bank transfer and submit the transaction ID. Wait for verification. Once our team verifies the payment, the subscription is applied to the Microsoft account email you provided. Track this from My Orders . Sign in at office.com with that email and confirm the subscription is listed under your account services. Install or update the desktop apps from the same page. If Office is already installed, open any app and run File → Account → Update Options → Update Now . Restart Word. The Copilot button appears on the Home ribbon. Click it and type your first prompt. Repeat in Excel, PowerPoint and Outlook — the same account unlocks Copilot everywhere. If you are new to the platform, our How It Works page walks through the ordering and delivery flow in full. Troubleshooting: Copilot button is missing Wrong account signed in. Check File → Account in Word. If it shows a different email than the one on your order, sign out and sign in with the correct one. Old Office build. Copilot needs a current version. Run Update Now and restart the app completely. Cached licence. Sign out of Office, close all apps, then sign in again so the new subscription is picked up. Region or language settings. Copilot availability depends on your account's display language and region; English (United States) is the safest setting while testing. Still nothing? Send us your order number through support and we will verify the subscription state on our side. Copilot and the plan you bought Not every Microsoft 365 plan carries the same Copilot entitlement. Premium is the plan we sell that includes the Copilot features for a single user; Personal and Family have narrower AI access. If you are still choosing, read Microsoft 365 Premium vs Personal vs Family , and check current pricing in our Microsoft 365 Premium price guide for Bangladesh . If you need more than one seat, Microsoft 365 Family gives up to six people their own accounts. A one-time purchase such as Office 2021 Home & Business does not include Copilot at all — perpetual releases never receive the AI features. Browse every option in the Microsoft Office category . Practical prompts to try first In Word: “Summarise this